We've just spent some time, almost an hour, attempting to communicate with... well... I'll be polite.
Aged Care Aus, perhaps? A woman with an accent though, luckily, I can clearly understand her.
What a pity that she completely fails to understand me :-(
I speak clearly. Loud. Simple words. She apologises for the poor line. Not at our end. We can clearly hear her.
I try to tell her to send an email, she seems to completely miss that. Or ignores it... probably outside her fixed script.
For today, what she wants is for me to give consent for Deb to speak and act on my behalf.
Well, I did hand the phone to Deb, with an introduction to the caller, This is my wife Deb, she'll speak on my behalf. But that's not good enough.
I try, yes, I consent, variations on a theme of consent. Nothing gets through to the woman.
Perhaps her accent is worse in her ears than in her mouth :-)
We, me with Deb's calm repetition and explanation, reach an agreement.
Which seems to be: "they" will send someone to look at our house. To check it over for potential hazards.
Which will make the third group who will have checked the house for hazards. Not counting me, I've spent months shifting minor obstacles and learning to avoid the hazards.
Sigh...
I hope that this is a govt agency, doing its best to support the frail and aged (and me).
If it's a group set up purely to rip money out of NDIS, then
... good grief.
Dr Nick Lethbridge / Independent Dexitroboper
half blind, half deaf, dying of cancer,
So what.
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A common issue these days.
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